Reetch

Frequently asked questions

Frequently asked questions

Acquisition of Prospect Lists

Maximize your chances of success with high-precision data.

The difference lies in freshness. Most providers sell static databases that are 6 months old. At Reetch, we extract and validate our segments in real time. You pay for decision-makers you can actually reach — not for voicemail boxes from closed businesses.

We offer highly precise segmentation:

  • Industry (NAICS Code): Construction, tech, healthcare, professional services, etc.

  • Geography: Postal code, city, province (Quebec, Ontario, rest of Canada).

  • Company size: Revenue or number of employees.

  • Decision-makers: Owners, HR Directors, VP of Sales, Fleet Managers, etc.

Yes. All our lists are delivered in .CSV or .XLSX format, specifically structured for seamless import into HubSpot, Salesforce, Pipedrive, or any other CRM system.

Absolutely. The Canadian Anti-Spam Legislation (CASL) primarily governs emails. Our lists are optimized for telephone prospecting. Our activities are carried out in accordance with applicable regulations, including proper identification, honoring do-not-contact requests, and using qualified professional lists — providing strong immediate ROI with complete peace of mind.

Cold Prospecting Training (Cold Calling)

Learn how to turn “no” into “when can we meet?”

More than ever. In a world saturated with AI and automated emails, a human phone call has become a major differentiator. It’s the only channel that allows immediate two-way interaction to qualify a complex need in real time.

That’s our specialty. Fear of rejection often comes from a lack of structure. We teach a consultative approach (not aggressive selling) that positions you as an expert providing a solution, which removes the stress from the call.

We do better: we build a conversation framework with you. A rigid script is obvious over the phone and pushes prospects away. We provide opening hooks, objection-handling strategies, and closing techniques that remain natural and authentic.

Yes. We work directly with sales departments to audit their calls, correct friction points, and increase overall conversion rates through hands-on workshops and live simulations.

Telemarketing & Outsourcing Services

Delegate your growth to call professionals.

It’s a turnkey service where we handle the most challenging phase of the sales cycle: the initial outreach. We qualify prospects based on your criteria and schedule confirmed appointments directly in your calendar. All you have to do is close the sale.

Yes. Reetch is a fully bilingual agency. We support Quebec-based clients in expanding into English-speaking Canada and the United States with agents who fully understand the cultural nuances of each region.

Each client receives a detailed performance report including:

  • Call volume and contact rate.

  • A summary of objections encountered.

  • The number of qualified leads and appointments generated.

Pricing & Commitment

Every project is unique. The cost of a list varies depending on the volume and the specificity of the criteria requested. For training, we offer packages tailored to both solopreneurs and large teams. Contact us to receive a personalized quote within 24 hours.

We are committed to delivering qualified, relevant appointments aligned with your criteria. Each campaign is continuously monitored, analyzed, and optimized to ensure the highest quality results. Our goal is not volume — it’s the real value of the opportunities generated.

Yes. We are among the few companies that guarantee qualified appointments, regardless of the number of hours required to secure them. If the expected volume is not reached, the missing appointments are carried over or compensated until the target is achieved.

Our team consists of experienced local professionals specialized in B2B cold calling. They are trained in commercial realities, prospect qualification, and best communication practices. Each team member operates with structure, professionalism, and a strong focus on quality.

We apply a double-verification process.
Qualification criteria are validated during the initial call and then confirmed by our General Manager before the appointment is scheduled. This ensures that each meeting meets the established parameters (profile, need, genuine interest, availability).

We conduct systematic follow-ups with prospects at least 24 hours before the appointment to confirm attendance. In addition, we schedule an automatic reminder 15 minutes before the meeting. This proactive approach significantly reduces no-shows.